Just to let you know, our inspector this morning was pleasant and professional. We have used American Pest Control in the past and have always been pleased with your service. Again today, I was impressed with the fact the inspector was very thorough and knowledgeable. I have posted a five star review…kudos!
Category: Review (Page 2 of 3)
Ms. Rousey called to schedule her appointment for Monday and she had many wonderful things to say about the service and her technician, Russ.
“I really enjoy having your service. It is so convenient not to have to go out and buy my own spray all the time. And that guy that comes out here, oh my lord, he is so handsome! He is nice as can be, just so wonderful, and he is so considerate of me. He makes me very happy and I am just so happy to have such a wonderful company. You won’t hear any complaints from me!”
Bill came and did a WONDERFUL job, he was so helpful and accommodating. Please thank him for me. We look forward to working with you for a long time.
We recently moved here to Washington into the Newsome home. Might I add very quickly, what a beautiful town and as we meet people, I am finding that everyone is so very nice and welcoming. Along with the purchase of our home, we received the warranty that came with it from you, American Pest Control. Not understanding the whole termite inspection warranty and the little green baskets buried all around the house, I contacted you. I was told that a universal tech would arrive on December 29th (yesterday) to check the baskets and to meet with me. A gentleman by the name of Ed Stratton did just that. He and I walked around the property and he explained in great detail how these baskets work and how safe they are for us, our pets and all the little critters who play and roam around here. He went into great detail as to answer all my questions and possible concerns I may have had. Before yesterday, I knew nothing about this protection. Now after meeting with Ed, I feel like I could sit down with a client and explain the treatment and procedure of keeping ones home safe from termites. I would like to thank Ed for taking time out of his busy day to stop by here and tutor me in termite inspection and how it all works. We plan on keeping your company for many decades to ensure that our home will always be protected. Thank you Ed, Joe & Laura
From my initial call to Debby who was awesome by the way, I knew I chose the right company to handle my needs. I appreciated Mike’s pic. And Mike…well it was like welcoming family into my home. I was totally impressed with the service and the price. So glad I made the call.
(Regarding our mosquito service) Thanks so much for the great customer service. We’ve enjoyed our yard more this summer than in the last 10 years.
Please note that it our opinion that your Tech Pete Brown is a valuable asset to your company.
He’s provided excellent service for us at this location. My deceased father held Pete in high regard and I’ve appreciated his visits since my father died in April. He’s always very friendly and ready to assist with any request or problem….he deserves a big raise!
Tim did a great job and we can’t wait to see him again for next time.
We have used American for almost 3 years now. We are in the Peachtree Corners area and although we are serviced out of the Conyers office; they treat us as though we are just down the street. These people really know how to treat their clients. I have never had any issues with their billing department or their service guys. This spring they introduced me to mosquito repellant for the yard that I swore would not work…and it did! I can’t say enough good stuff. Keep up the good work!
I have to say that the customer service is excellent with this company. The technicians I’ve had direct contact with, Andy and Ryan, are both superb, and A.J. the mosquito manager came to help once and he was also awesome. We’ve had a terrible time managing mosquitoes and they’ve been incredibly helpful and willing to do whatever they could. I didn’t find out how much mosquitoes like to bite me until I moved to the south and this company is really going above and beyond to provide good service. They never question me when I call about the mosquito problem. As far as I know our termite bond will be upheld and thankfully we have not had to find out!