We recently moved here to Washington into the Newsome home. Might I add very quickly, what a beautiful town and as we meet people, I am finding that everyone is so very nice and welcoming. Along with the purchase of our home, we received the warranty that came with it from you, American Pest Control. Not understanding the whole termite inspection warranty and the little green baskets buried all around the house, I contacted you. I was told that a universal tech would arrive on December 29th (yesterday) to check the baskets and to meet with me. A gentleman by the name of Ed Stratton did just that. He and I walked around the property and he explained in great detail how these baskets work and how safe they are for us, our pets and all the little critters who play and roam around here. He went into great detail as to answer all my questions and possible concerns I may have had. Before yesterday, I knew nothing about this protection. Now after meeting with Ed, I feel like I could sit down with a client and explain the treatment and procedure of keeping ones home safe from termites. I would like to thank Ed for taking time out of his busy day to stop by here and tutor me in termite inspection and how it all works. We plan on keeping your company for many decades to ensure that our home will always be protected. Thank you Ed, Joe & Laura