Hi Debby!  This is Tracie Miller — we just spoke on the phone and Mike was able to come over.  He is here now and I have to say that this has been a FANTASTIC experience.   

You were very helpful and kind on the phone — Mike is great with customer service and I know I’m being taken care of the way I need to be.   Thanks to both of you — if there’s anyone that I can pass these compliments onto, I will be happy to!

I went ahead and signed up for the year of service — very glad to be a customer!  I will recommend you guys to my friends and family for sure!

Thank you,